Subscription & Cancellation Policy
Subscription & Cancellation Policy
This Subscription & Cancellation Policy applies to any recurring membership, subscription, VIP club, private club, recurring discount program, recurring store credit program, or other recurring purchase option offered by AVERZZI.
By purchasing or activating a subscription, you agree to the terms below.
1. Automatic Renewal
AVERZZI subscriptions renew automatically at the interval shown at checkout, on the product page, or in the subscription offer.
By subscribing, you authorize AVERZZI and its payment processors to charge your selected payment method on a recurring basis until the subscription is cancelled in accordance with this policy.
The renewal price, billing frequency, included benefits, and applicable terms will be shown before purchase whenever a subscription is offered.
2. Customer Consent
By completing a subscription checkout, you confirm that you understand and agree that:
- the subscription renews automatically;
- your payment method may be charged repeatedly;
- cancellation is required to stop future renewals;
- cancelling a subscription does not automatically refund charges already processed;
- benefits, discounts, access, credits, gifts, or promotional advantages may end when the subscription is cancelled.
3. Billing Cycle
Your subscription will renew according to the billing cycle displayed at the time of purchase.
Billing dates may vary slightly due to payment processing times, bank delays, time zones, failed payment retries, system updates, or other technical reasons.
If a renewal payment fails, AVERZZI may attempt to process the payment again. Access to subscription benefits may be paused, limited, or cancelled if payment cannot be completed.
4. Cancellation
You may request cancellation of your subscription by contacting us at:
support@averzzi.com
To avoid being charged for the next billing cycle, cancellation requests must be received at least 48 hours before the next renewal date.
If a cancellation request is received after a renewal charge has already been processed, the cancellation will apply to future billing cycles and the processed charge may not be refundable unless required by applicable law.
5. Cancellation Processing Time
Cancellation requests are reviewed during normal support processing hours.
A subscription is not considered cancelled until AVERZZI confirms the cancellation or the cancellation is completed through the customer account or subscription management portal, if available.
Customers are responsible for submitting cancellation requests with enough time before the next billing date.
6. No Retroactive Cancellations
Subscription cancellations do not apply retroactively.
Charges that have already been authorized, processed, captured, or submitted for payment before cancellation may not be cancelled, reversed, or refunded solely because the customer no longer wishes to continue the subscription.
This does not affect any rights you may have under applicable consumer law.
7. Refunds
Subscription fees, membership fees, recurring access fees, digital benefits, promotional benefits, discounts, credits, private access, early access, or similar subscription benefits are generally non-refundable once charged, unless required by applicable law or expressly approved by AVERZZI.
If a refund is approved as a courtesy, it does not create an obligation to provide future refunds in similar circumstances.
8. Subscription Benefits
Subscription benefits may include, depending on the specific offer:
- private discounts;
- early access;
- exclusive offers;
- store credit;
- member-only promotions;
- free shipping or reduced shipping thresholds;
- birthday rewards;
- bundle savings;
- other benefits shown at the time of subscription.
Benefits may vary over time and may be updated, replaced, paused, limited, or discontinued at AVERZZI’s discretion, provided this does not remove benefits already legally owed to the customer.
9. Store Credit, Rewards and Promotional Value
Any store credit, reward, discount, coupon, gift, private access, member benefit, or promotional value provided as part of a subscription:
- has no cash value unless expressly stated;
- cannot be exchanged for cash;
- cannot be transferred;
- may be subject to expiration, usage limits, minimum order values, exclusions, or other conditions;
- may be removed or deactivated if the subscription is cancelled, refunded, disputed, reversed, abused, or unpaid.
10. Product Orders and Subscriptions Are Separate
Cancelling a subscription does not automatically cancel any product order that has already been placed.
Product orders, shipping, delivery, returns and refunds are governed by our Shipping Policy, Returns & Refunds Policy, and Terms & Conditions.
11. Failed Payments and Account Issues
If your payment method is declined, expired, blocked, unavailable, or otherwise fails, AVERZZI may:
- retry the payment;
- pause subscription benefits;
- cancel the subscription;
- request updated payment information;
- withhold access to benefits until payment is completed.
You are responsible for keeping your account information, email address and payment method accurate and up to date.
12. Chargebacks, Disputes and Abuse
If a customer opens a chargeback, payment dispute, fraud claim, unauthorized transaction claim, or similar case relating to a subscription charge, AVERZZI may suspend subscription benefits while the matter is reviewed.
AVERZZI reserves the right to cancel, restrict or refuse subscription access where there is evidence of abuse, misuse, repeated refund requests, fraudulent activity, payment manipulation, chargeback abuse, policy circumvention, or violation of our Terms & Conditions.
13. Account Access
If a customer account or subscription management portal is available, you may be able to view, manage, update, pause or cancel your subscription from your account.
If that option is not available, you must contact us at:
support@averzzi.com
14. Promotional, Trial or Discounted Subscriptions
If a subscription begins with a free trial, discounted period, promotional price, introductory offer, or launch offer, the subscription may renew at the regular subscription price shown at the time of purchase unless cancelled before the renewal date.
Promotional prices may be temporary and may not apply to future renewals unless expressly stated.
15. Changes to Subscription Terms
AVERZZI may update subscription terms, benefits, pricing, billing frequency, cancellation methods, or related conditions when necessary.
Where required by law, we will provide notice before material changes take effect.
Continued use of the subscription after changes take effect may be treated as acceptance of the updated terms.
16. Legal Rights
Nothing in this policy is intended to limit any mandatory consumer rights that may apply under applicable law.
If any part of this policy is found to be invalid or unenforceable, the remaining sections will continue to apply to the fullest extent permitted by law.
17. Contact
For subscription questions, cancellation requests, billing issues or support, contact us at:
support@averzzi.com
Legal entity
VIREON GROUP LLC
1209 Mountain Road PL NE STE R
Albuquerque, NM 87110
United States